IP Telephony

IP Telephony

Converged IP Telephony networks are the platforms upon which Unified Communications solutions are built. It is essential that when considering moving from a separate voice and data environment to one on which voice and data co-exist on the same physical infrastructure, detailed planning is undertaken and the design is completed by experienced consultants.

SBL employs design engineers with many years experience of designing and deploying IP Telephony solutions for enterprise and mid-sized organisations. Our difference is that we take the time to understand the business requirements both from a corporate perspective and from the end-user’s viewpoint whose rapid acceptance of the new system is vital to the overall success of any project.

SBL offers a complete end-to-end IP voice portfolio; IP call processing, IP Phones (desktop, wireless, and softphones), Unified Messaging, Contact Centres (IPCC), IP Conferencing (voice and video), infrastructure (network, voice firewalls/security) and services.

SBL understands how to reduce the risk of the deployment of IP telephony. From our experience and knowledge traditional voice systems and IP networking, the key success criteria for a converged voice, video and data environment is gaining user acceptance, both during migration from a traditional PBX system and with the resultant IP solution. It is here that SBL excels by understanding your business processes and user expectations, working alongside your IT, facilities and business staff to ensure that the solution gains acceptance.

Our core solutions are based upon architectures from two world class manufacturers: Alcatel and Inter-Tel. See our Partner Section for further information.

For more information please call SBL on 01256 316170